Contact Us
Questions, corrections, suggestions - we want to hear them. Send us an email and a real person will read your message.
If you want to understand how we review crypto casinos and why we operate independently, you can learn more on our About Us page.
When To Reach Out
Here are some of the reasons we encourage you to contact us for:
- You spotted an error. Wrong bonus amount, outdated terms, broken link, casino that's changed ownership. Send us the page URL and what needs fixing.
- You want us to review a casino. Know a crypto casino we haven't covered? Tell us which one. We can't review everything, but we track suggestions.
- You had a bad experience with a listed casino. We can't intervene in disputes, but we monitor feedback. If complaints stack up, we revisit our recommendation.
- You have a business proposal. Advertising, partnerships, sponsored content, press inquiries. Include details about what you're looking for and we'll route it to the right person.
- Something on the site isn't working. Broken pages, display issues, slow loading. Let us know and we'll investigate.
The more detail you include, the faster we can help. Page URLs, casino names, screenshots, and what you expected versus what happened are all useful.
Before You Contact Us
There are a few things worth knowing before you get in touch.
We're a review site, not a casino. We don't have access to your account, your balance, or your withdrawal queue. If you're waiting on a payout or locked out of your account, contact the casino directly.
We can't recover lost funds. If a casino won't pay, your options are the casino's support team, then their licensing authority. We can't force their hand, but we do track patterns, and repeated complaints affect our ratings.
We can't give legal or tax advice. Crypto gambling sits in a grey area for US players. We share what we know, but we're not lawyers or accountants. Get professional advice for your specific situation.
Protect Yourself
Crypto attracts scammers. Here's how to stay safe.
We will never ask for:
- Your wallet seed phrase or private keys
- Your casino login or password
- Payment of any kind
- Personal documents or ID
If someone contacts you claiming to represent this site and asks for any of the above, it's fraud. Block them.
We don't operate on Telegram, Discord, or WhatsApp. Any account claiming to be us on those platforms is fake. Our only official contact is through this site.
When to Expect a Reply
We're a small team. Every message gets read, but not every message needs a reply.
Corrections and error reports: We investigate and update the site. You may not hear back, but we've acted on it.
Questions that need a response: Allow 2-3 business days. Complex questions may take longer.
Business inquiries: These go to a separate queue. Expect a longer turnaround during busy periods.
If you haven't heard from us in a week, something went wrong. Try emailing us again.
Quick Answers
Can you help if a casino won't release my Bitcoin?
No. We don't have any relationship with casino payment systems. Contact the casino's support, escalate to their licensing authority if needed, and document everything. If they're a casino we've listed, tell us. It's useful feedback.
Do you have a Telegram or Discord?
No. Any account claiming to be us on those platforms is a scam. This site is the only way to reach us.
How do I know if a crypto casino is safe?
No guarantee exists, but start with licensing, operator history, player feedback, and withdrawal track record. Our reviews cover all of this. If a casino has no verifiable track record, treat it with caution.
My deposit didn't show up at a casino. Can you help?
We can't access casino systems or recover funds. But most missing deposits aren't lost, they're just delayed. Check a blockchain explorer using your transaction ID. If it shows confirmed, contact the casino with that ID. If it's still pending, wait for network confirmations. If a casino repeatedly ignores confirmed deposits, tell us. That's the kind of pattern we track.